Voice AI for Chinese restaurants that knows your entire menu.
Combo 14A or 14B? Mild, medium, or spicy? Brown sauce or garlic sauce? TastyVox navigates your full menu — even the hundred-item ones — without putting anyone on hold.
TL;DR
- Phone ordering for this cuisine has specific challenges most generic AI systems miss.
- TastyVox is trained on your specific menu, modifiers, and specials — not a generic restaurant template.
- Every order goes directly to your POS. No re-keying, no missed calls, no upsells skipped.
Plans start at $99/month per location. No per-call fees.
The real challenge
Why is phone ordering hard for Chinese restaurants?
The menu that takes ten minutes to read over the phone
Your menu has 120 items. A caller wants to know if the Kung Pao Chicken comes with rice, what the difference is between Combo 12 and Combo 14, and whether you have a lunch special on Tuesdays. That call takes nine minutes from your staff. TastyVox handles it in under three.
Family dinner orders with six different preferences
A caller is ordering for a family of six: one wants no MSG, two are vegetarian, one wants extra spicy, and grandma wants the fish fragrant style. TastyVox takes each specification in turn, confirms the full order, and routes it correctly — without your staff having to manage six simultaneous preferences.
The lunch rush when everyone calls at noon
Between 11:30am and 1pm, your phone rings constantly with lunch orders. Each call takes three to five minutes. TastyVox handles them all simultaneously, so your kitchen stays focused on cooking, not taking orders.
How it works
How does TastyVox handle Chinese orders?
Guest calls, TastyVox answers
Your greeting, your restaurant name — consistent every time, whether it's 11am or 9pm on a Friday. No hold music, no missed rings.
Walks through the order
Modifiers, substitutions, special requests — taken with patience and accuracy, confirmed back before the order closes.
Order lands in your kitchen
Sent directly to your POS with all instructions intact. No re-keying, no errors, no delays between the call and the ticket.
Built for this cuisine
What TastyVox gets right on Chinese calls
Full large-menu navigation
TastyVox handles menus with 100+ items, including combo plates, chef's specials, and seasonal items — guiding callers without them needing to read the whole menu.
Spice level and preparation preferences
Mild, medium, hot, extra hot, Sichuan-style — TastyVox captures spice preferences accurately and ties them to the right items in your POS.
Combo plate and family meal routing
Which combo comes with fried rice? Which one includes an egg roll? TastyVox knows your combo structure and answers these questions before the caller even finishes asking.
Dietary restriction handling
Vegetarian, vegan, no shellfish, no pork, no MSG — TastyVox captures dietary requirements and maps them to your kitchen's preparation notes.
Lunch vs dinner menu differences
TastyVox knows your lunch specials, their hours, and how they differ from the dinner menu — no more confusion about what's available at 11:30am.
Large-party and family order management
Multi-person orders with different preferences are taken item by item, confirmed in full, and sent to your kitchen as a single organized ticket.
Common questions
What Chinese operators usually ask
Can TastyVox handle a menu with more than 100 items?
Yes. TastyVox loads your full menu from your GoTab POS, including all categories, items, and modifiers. Large menus are no problem.
What about dishes with Chinese names that callers mispronounce?
TastyVox recognizes common variations and pronunciations of dish names and can confirm the item by description if needed.
Can it handle orders that mix lunch specials with dinner items?
TastyVox is configured with your time-based menu rules. It automatically knows which items and pricing are available at the time of the call.
Does it support orders in both English and Chinese?
TastyVox currently handles English and Spanish. Mandarin and Cantonese support is on the roadmap — reach out to discuss your specific language needs.
How does it handle family-style shared plates?
TastyVox can take multi-item shared orders and note the party size for kitchen preparation context. Full family-style order logic is configurable.
What if a caller wants to know if a dish contains a specific allergen?
TastyVox can answer common allergen questions based on your configured menu data. For complex allergy situations, it offers to connect the caller with a team member.
Your menu is complex. Your phone experience shouldn't be.
Book a 20-minute call and we'll walk through how TastyVox sounds for your specific menu.