Voice AI for Mexican restaurants that handles the customization without the chaos.
Chicken or carnitas? Red or green salsa? No sour cream, extra guac, corn tortillas — TastyVox takes every variation with confidence and gets the order right.
TL;DR
- Phone ordering for this cuisine has specific challenges most generic AI systems miss.
- TastyVox is trained on your specific menu, modifiers, and specials — not a generic restaurant template.
- Every order goes directly to your POS. No re-keying, no missed calls, no upsells skipped.
Plans start at $99/month per location. No per-call fees.
The real challenge
Why is phone ordering hard for Mexican restaurants?
The burrito build that takes four tries to get right
A caller wants a burrito: carnitas, black beans, no rice, pico de gallo, extra guac, corn tortilla, sour cream on the side. They say it once at normal speed. Your staff misses the corn tortilla and has to call back. TastyVox walks through each build step and confirms before closing.
Catering inquiries for office lunches and events
A caller wants to know if you do catering for 40 people, what the per-person cost is for a taco bar, and whether you can do it gluten-free. That call normally takes ten minutes and a manager. TastyVox captures the key details, quotes your per-person range, and routes the inquiry to your catering team.
The heat level question that means different things to everyone
'I'll take the salsa — medium please.' Does that mean your medium heat salsa or just not the hottest thing on the menu? TastyVox confirms which salsa and which heat level, leaving nothing ambiguous before sending the order.
How it works
How does TastyVox handle Mexican orders?
Guest calls, TastyVox answers
Your greeting, your restaurant name — consistent every time, whether it's 11am or 9pm on a Friday. No hold music, no missed rings.
Walks through the order
Modifiers, substitutions, special requests — taken with patience and accuracy, confirmed back before the order closes.
Order lands in your kitchen
Sent directly to your POS with all instructions intact. No re-keying, no errors, no delays between the call and the ticket.
Built for this cuisine
What TastyVox gets right on Mexican calls
Full protein and protein mix options
Chicken, carnitas, al pastor, barbacoa, carne asada, sofritas — TastyVox routes protein choices cleanly, including mixed protein orders for burritos and bowls.
Salsa and sauce ladder accuracy
Mild, medium, hot, verde, roja, habanero — TastyVox navigates your salsa options and confirms the heat level the caller actually wants.
Customization-dense build handling
Rice, beans, toppings, sauces, extras — TastyVox walks through each build layer in sequence, so nothing gets missed or transposed.
Dietary accommodation routing
Vegan, gluten-free, no dairy, halal — TastyVox captures dietary requirements and routes them as preparation notes to your kitchen.
Catering inquiry capture
TastyVox collects catering details — date, headcount, format, budget — and routes large-group inquiries to your catering coordinator.
Combo and platter menu navigation
Combo meals, platter options, family packs — TastyVox knows your combination menu and answers questions like 'what comes with the combo?' accurately.
Common questions
What Mexican operators usually ask
Can TastyVox handle the customization depth of a Mexican restaurant menu?
Yes. Protein, bean, rice, topping, sauce, and extra choices are all handled as individual modifier steps with full confirmation before the order closes.
What if a caller wants a substitution not on the menu?
TastyVox confirms what substitutions are available based on your menu configuration and offers the caller their available options without overriding your kitchen rules.
Does it handle both English and Spanish?
Yes. TastyVox supports English and Spanish, automatically detecting the caller's preferred language from the first few words of the call.
Can it take a catering order over the phone?
TastyVox can capture catering inquiry details and route them to your team. Full catering order processing depends on your menu and setup configuration.
What happens when an item is sold out or 86'd?
TastyVox checks your live GoTab menu and informs callers of unavailable items in real time, offering alternatives from your menu.
How does TastyVox handle combo pricing questions?
TastyVox has your full pricing loaded and can answer questions about combo costs, add-on pricing, and current specials accurately.
Every order, every modifier, every time.
Book a 20-minute call and we'll walk through how TastyVox sounds for your specific menu.